This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder as applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signature.
This document is published in accordance with the provisions of Rule 3 of the Information Technology (Intermediaries Guidelines) Rules, 2011, which require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of BuzyPro.
The domain name www.buzypro.com is owned and operated by BUZYPRO TAXCLOUD PRIVATE LIMITED, a private company limited by shares, incorporated under the provisions of the Companies Act, 2013, and having its registered office at No. 164/1, 2nd Floor, Pallavan Street, Alwarthirunagar, Chennai – 600087, where such expression shall, unless repugnant to the context thereof, be deemed to include its respective representatives, administrators, employees, directors, officers, agents, and their successors and assigns.
1. General
For the purpose of this Privacy Policy, wherever the context so requires:
- The term ‘You’ & ‘User’ shall mean any legal person or entity accessing or using the services provided on this website, who is competent to enter into binding contracts, as per the provisions of the Indian Contract Act, 1872.
- The terms ‘We’, ‘Us’ & ‘Our’ shall mean the Website and/or the Company, as the context so requires.
- The terms ‘Party’ & ‘Parties’ shall respectively be used to refer to the User and the Company individually and collectively, as the context so requires.
The headings of each section in this Policy are only for the purpose of organising the various provisions in an orderly manner and shall not be used by either Party to interpret the provisions contained herein. The headings have no legal or contractual value.
The use of the website by the User is solely governed by this Policy as well as the Terms of Use of the website and any modifications or amendments made thereto by the Company from time to time, at its sole discretion. Visiting the home page of the website and/or using any of the services provided shall be deemed to signify the User’s unequivocal acceptance of this Policy and the Terms of Use. The User expressly agrees and acknowledges that the Terms and this Policy are co-terminus, and that expiry or termination of either one will lead to the termination of the other.
The User unequivocally agrees that this Policy and the Terms of Use constitute a legally binding agreement between the User and the Company, and that no signature or express act is required to make them binding — the User’s act of visiting any part of the website constitutes full and final acceptance.
The Company retains the sole and exclusive right to amend or modify this Policy and the Terms of Use without any prior permission or intimation to the User, and any such amendments shall come into effect immediately. The User has a duty to periodically check this Policy and stay updated on its provisions. Continued use of the website following a change constitutes consent to the amendments.
2. Collection of Personal and Other Information
- The User agrees that the Company collects and stores the User’s personal information provided from time to time on the website, including but not limited to the User’s username, passwords, email address, name, address, age, date of birth, sex, nationality, preferences, browsing history, and any images or other information uploaded or published by the User. This information is used to provide services and features targeted at the User, and to customise and improve the website.
- The Company/Website may automatically track certain information about the User based on IP address and behaviour on the website — including the URL visited prior to accessing the website, the URL subsequently visited, browser information, and IP address — to research user demographics, interests, and behaviour.
- If the User chooses to purchase products or services from the website, the User consents to the Company collecting information about buying behaviour and trends.
- If the User posts messages, reviews, or feedback anywhere on the website, such information will be collected and stored indefinitely, and may be used to resolve disputes, provide customer support, or troubleshoot problems, and may be provided to judicial or governmental authorities where required by law.
- Any information pertaining to the User collected by the Company — whether or not directly provided, including personal correspondence such as emails, or feedback from other users regarding the User’s activities — may be compiled into a file specifically allotted to the User.
- While the User can browse some sections of the website without registering, certain activities (such as placing an order) require valid personal information for registration purposes. Contact information provided may be used to send offers and promotions.
- The Company/Website may occasionally request the User to complete optional online surveys requiring contact and demographic information, used to customise the website and display content according to preferences.
- The Company/Website may occasionally request the User to write reviews for products/services availed of, or for sellers listing on the website. Such reviews may be published along with the User’s name and certain contact details.
- Nothing herein compels the Company to store, upload, publish, or display any content, review, survey, or feedback submitted by the User, and the Company may remove any such submission without cause or notice.
- As you access and use our services, we collect certain information from you including but not limited to phone number, email address, device details, and IP address. By accessing and using our services, you consent to the sharing and disclosure of this information with our third-party service providers, business partners, and agents — for example, fraud-prevention and checkout-experience partners. Please refer to the relevant third party’s privacy policy for more details.
3. Cookies
- A ‘Cookie’ is a small piece of information stored by a web server on a web browser, enabling the browser to remember information specific to a given user, such as login identification. The website places both permanent and temporary cookies on the User’s device, and the User expressly consents to the same.
- The website uses data collection devices such as cookies on certain pages to help analyse web page flow, measure promotional effectiveness, and promote trust and safety. Certain features are only available through the use of such cookies. Declining cookies (where the User’s browser permits) may make some features unavailable.
- The User may also encounter cookies or similar devices placed by third parties or affiliates on certain pages. The Company does not control the use of such third-party cookies and is not responsible for them; the User assumes any associated risk.
4. Divulging / Sharing of Personal Information
- The Company may share the User’s personal information with other corporate entities and affiliates to help detect and prevent identity theft, fraud, and other potentially illegal acts; to correlate related accounts to prevent abuse; and to facilitate joint or co-branded services.
- The Company may disclose personal information if required to do so by law, or if it believes in good faith that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes, to enforce these policies, or to protect the rights, property, or safety of its users or the public.
- The Company and its affiliates may share or transfer personal information to another business entity in the event of a merger, acquisition, reorganisation, or restructuring. Any successor entity will continue to be bound by this Policy, as amended from time to time.
5. Security
Transactions on the website are secure and protected. Any information entered by the User when transacting is encrypted to protect against unintentional disclosure to third parties. The User’s credit and debit card information is not received, stored, or retained by the Company in any manner — this information is supplied directly to the relevant payment gateway, which is authorised to handle it and is compliant with the regulations of the banks and institutions it is associated with.
6. Third Party Advertisements / Promotions
The Company uses third-party advertising companies to serve ads to users. These companies may use information relating to the User’s visits to this and other websites to provide customised advertisements. The website may also contain links to other websites that may collect personally identifiable information; the Company is not responsible for the privacy practices of such linked websites, and any associated risk is borne entirely by the User.
7. User’s Consent
By using the website and/or by providing information to the Company through the website, the User consents to the collection and use of the disclosed information in accordance with this Policy, including the Company’s sharing or divulging of the User’s information as described in Section 4 above.
8. Grievance Officer
In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Naveen
Email: info@buzypro.com
9. Dispute Resolution and Jurisdiction
The formation, interpretation, and performance of this Policy and any disputes arising therefrom will be resolved through a two-step Alternate Dispute Resolution (“ADR”) mechanism. This section shall survive even after the termination or expiry of this Policy.
- Mediation: In case of any dispute, the Parties will first attempt to resolve it amicably. If no amicable solution is reached within thirty (30) days of one Party communicating the existence of a dispute, the matter proceeds to arbitration.
- Arbitration: Any unresolved dispute will be referred to a sole arbitrator appointed by the Company, whose award will be valid and binding on both Parties. Each Party bears its own costs unless the arbitrator directs otherwise. The arbitration shall be conducted in English, with the seat of arbitration in Chennai, Tamil Nadu, India.
For questions about this Privacy Policy, contact us at info@buzypro.com.